FORT KNOX, Ky. -- The Army's Residential Communities Initiative Army Housing Tenant Satisfaction Survey results are in, and Knox Hills residents had good things to say.
With an increase in satisfaction across the board Knox Hills received high marks in three major areas, according to Knox Hills project director Katie Huff.
"I'm incredibly proud of our team and their dedication to caring for service members, Families, and all residents here at Knox Hills," she said. "This year, we saw notable improvements across key survey metrics."
Huff said Knox Hills focused its efforts based on last year's survey results, which indicated residents desired investment in community development initiatives such as home renovations, repaved roads and upgraded appliances. They also wanted to ensure their maintenance concerns were addressed promptly and professionally.
Additionally, the results earned Knox Hills a Crystal Service Award for its excellent level of service to tenants. Only 10 Crystal Service Awards are given out annually.
"Listening to our residents and acting on their feedback remains a top priority," said Huff. "Our commitment to provide comfortable, safe, and stable housing for our residents and their Families remains steadfast."